We aim to provide a transparent and smooth experience for all users. Please read our refund and cancellation terms carefully.
All our offerings, including AI solutions, design services, and training content, are digital in nature.
- Once a service or digital product is delivered or accessed, it is non-refundable.
- If you face issues such as failed access, double charges, or non-delivery, please email info@papermoon.in within 3 days of the transaction.
- You may cancel or reschedule a booked session up to 48 hours before the scheduled time.
- Cancellations made later may not be eligible for refunds.
- Refuse a refund in cases of abuse, misuse, or policy violations.
- Cancel any order or session if we cannot fulfill it due to technical or business reasons. In such cases, a full refund will be issued.
For help with payments, refunds, or cancellations, email info@papermoon.in with your order details.